Frequently Asked Questions
Everything you need to know about kejn.
Getting Started
kejn is the dating app for people tired of fakes. Here, every profile is verified – you always meet real people.
- Download the kejn app or go to our website
- Enter your phone number and confirm the code
- Create your profile with photos and a few things about you
- Verify your identity – quick and secure
- Done! Start discovering matches
ID verification is the heart of kejn. It guarantees there's a real person behind every profile. Your documents are processed securely and never shown to others.
Yes! The basics are free: create your profile, discover matches, and chat. With Premium, you get extras like unlimited likes and seeing who liked you.
Matches & Chats
Simple: if you both like each other, it's a match. Then you can chat right away. Our algorithm also shows you profiles that fit you best.
Once you've matched, you can message directly. Just tap the match in your list and go. You can also send photos and voice messages.
Safety
We take privacy seriously. Everything is encrypted. Your verification documents are handled by our certified partner and invisible to others.
Tap the three dots on their profile and choose "Report". Our team reviews every report within 24 hours.
Premium
- Unlimited likes
- See who liked you
- More visibility
- Advanced filters
- Read receipts
- No ads
In Settings > Subscription, you can cancel anytime. Your Premium features stay active until the end of the period.
Your Account
Go to Settings > Account > Delete Account. All your data, matches, and chats will be permanently deleted.
Your location is detected automatically to show you people nearby. With Premium, you can enable Travel Mode to explore other cities.